Hello,
I am strongly considering switching to Ebox from Teksavvy (Ontario R-Cable 30Mbps if that helps). I've gotten differing answers from Ebox agents on how much downtime there would be for the switchover. Been told "no downtime" and "upto 5 days downtime". I would be bringing my own TC4400 modem from TekSavvy. Upto 5 days seems a bit unrealistic given that so many people are working from home.
Has anyone else switched to Ebox Cable from a 3rd party ISP and encountered such a lengthy period with no access? 5 days would be a deal-breaker for me, which is a shame since I've heard good things about Ebox and the current 75Mbps promotion sounds pretty good!
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