Hi,
I've been using Ebox since the beginning of this year(Toronto customer). The first modem SMART/RC SR804n was returned in April due to very unstable signal.
I'm currently using a second one and it's still unstable:
(1) I play LOL and it sometimes disconnects during the game. It's the same when I surf the web. The internet is suddenly gone for 5-10 secs and resume afterward.
(2) The wireless is weirder. The wireless signal just simply disappeared sometimes (the frequency of this is like 3-4 times a day). I have to restart the modem to get the signal back.
I just wonder is this a normal issue in Toronto? If not, should it be the problem of the modem? If yes, can i replace SR804n with DCM475?
Thanks for your time and contribution.
Best regards,
Yang
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