Change account holder
Did Ebox accept changing the account holder on user request. Same service and same postal address, same modem. If yes, should we expect service interruption? Regards,
View Article[DSL] Is the DSL installation 50% off promotion over?
A couple days ago the promotion was still available but now I don't seem to see it anymore.
View ArticleIs there any way to get more than 30 mbit/s upstream with Ebox?
Hi, If one were willing to give up some downstream bandwidth would it be possible to gain some upstream bandwidth? Also are there any plans to offer plans with more upstream bandwidth in the future?...
View Article[Cable] Questions about switching from Rogers cable internet
I am a current Rogers internet customer in Ontario (GTA region). I am interested in switching to the 75/10 unlimited promotion (I plan on buying a cable modem) but I have a few questions. 1) Is this...
View ArticleVOIP config
So i recently switched back to ebox after being away for a while and transferred my landline number over as well, but can't seem to find any config information to set it up. I apologize if I missed the...
View ArticleI can't reach several websites
I'm unable to reach several websites, including facebook and instagram. When I check downforeveryoneorjustme.com, it tells me these sites are up. I tried to fix this problem by flushing my DNS but that...
View ArticleCRTC 2018-123 - Quality of Service
CRTC just published their decision on quality of service https://crtc.gc.ca/eng/archive/2018/2018-123.htm Quite interesting reading !
View Article[DSL] Diffference in service
Hello, I am looking for an internet service at my cottage in Grenville-sur-la-rouge and Ebox site confirmed that only ADSL service was available for my address. What is that service and what is the...
View ArticleRecevoir des alertes lors du dépassement de la consommation mensuelle
Bonjour eBox! Un membre de ma famille à le forfait internet de base avec 100gb par mois. Il consomme en générale 15-20gb par mois. Par contre, au mois de mars, il a consommé pour 311gb. On s'en est...
View ArticleBest router/wifi modem for a newbie Qc
Hi, I am in the process to become a member of Ebox and am a tad lost on which items to choose. I’ve read many reviews or reply to similar questions but cannot find exactly what I need. I will have C...
View Article[Cable] R-Cable OTT: Evening latency spikes are back
Just when I thought we're done with this .... (see older posts): https://www.dslreports.com/forum/r31653404-Cable-Slow-Ebox-internet-connection-tongiht It's not too visible ATM (some noticeable...
View ArticlePanne à Québec?
Bonjour, ce matin, internet ne fonctionnait pas à Québec secteur Charlesbourg. Toutes les lumières étaient allumées sur le modem. J'ai essayé un reboot mais sans succès. skoub
View ArticleTC4400 now available at EBOX starting monday June 26th
Hi guys, EBOX is proud to announce that we will now begin selling Docsis 3.1 cable modems starting on June 26 2017 for our V-Cable network. The modem will be on sale @ $174.95 or $7.95/month and...
View ArticleMaintenance rCable / rCable Maintenance (Mis à jour/Updated)
Dans un but de maintenir à jour les CMTS utilisés sur le réseau, notre fournisseur procédera à des opérations de maintenance sur le réseau rCable. Ces interventions pourraient affecter votre service et...
View ArticleMontreal outage?
Internet went out around 4:45pm and not return yet. Spoke with ebox support told was an outage in my area and it should be back normal around supper time. Anyone else offline on ebox?
View Article[Cable] Ottawa (Fallowfield) down
Almost an hour now. No maintenance scheduled so any updates on this outage?
View ArticleEBOX TV - la naissance
Lancement progressif de la EBOX-TV — Jeudi le 26 avril 2018 Une révolution débarque dans ton salon Depuis maintenant 4 ans, EBOX travaille au développement de la EBOX-TV. C’est avec un immense plaisir...
View Articlepublicité Vidéotron qui cible les clients de EBox
depuis quelques jours, un peu partout sur internet, mais surtout sur Speedtest.net, j'ai beaucoup plus de publicité de Vidéotron qui apparaissent. Est-ce que vous avez remarqué la même chose? est-ce...
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