Temps Des Fêtes / Holiday Season
EBOX est une grande famille mais nous ne voulons pas pour autant obliger nos employés a passer ke tenos des fêtes au bureau. Afin que tous aient la chance de oasser du temps avec leurs proches, le...
View ArticleWill EBox be offering unlimited DSL or Cable Internet packages?
like Start Communications once the dust settles on the potential pricing adjustments, coming in January 2017? https://www.start.ca/ I want to stick with EBox but the unlimited offering is become less...
View ArticleHappy holidays (slightly in advance) - Joyeuses fêtes
In 2016 we've seen a lot of positive changes in our industry. If you are reading news chances are you witness how boiling the subject is. These changes had a direct impact on our growth our structure...
View Article[Cable] Meilleur plan pour notre besoin au chalet ?
Quel serait le meilleur plan qu'Ebox peut nous offir pour une connexion avec au moins 1 ou 1.5Mbps (+ serait encore mieux) en UPLOAD pour une connexion a un chalet ? (le chalet est sur le réseau VL et...
View ArticleIP Phone
Looking into getting telephone service through ebox, was wondering if anyone has any feedback about it, how's call quality, reliability, etc. And a question for Ebox themselves, how much is the IP...
View Article[Cable] Est-ce que le Routeur Wi-Fi nouvelle génération est un combo?
Est-ce que le Routeur Wi-Fi nouvelle génération contient le "modem", ou il faut ajouter le Modem 3.0? Merci
View ArticleVOIP - Traces des Appels manqués
Si la connexion Internet ne fonctionne pas (du côté client ou du fournisseur), est-il possible d'obtenir la liste des appels qui n'ont pas été transmis? Merci
View Article[Cable] What is the cancellation process?
Anybody here cancelled their ebox service,just want to know the process,do I have to notice ebox 30 days in advance?Thx in advance. Been with ebox for years, everything is good,but found better plan...
View ArticleFree modem
I see on the website EBOX is offering a free SmartRG cable modem on r-cable. I'm currently already paying a rental fee for the smartRG modem, would this promotion apply to me where I can get the fee...
View ArticleWhen will Ebox start selling the 32x8 TC4350?
When will Ebox start selling the 32x8 TC4350 instead the much less capable 8x4 TC4300, which is essentially a rebrand of the older DCM475 and DCM476? Since TC4350 is on the list of approved modems for...
View ArticleBonne Année / Happy New Year
Afin de permettre à nos employés d'accueillir 2017 et d'entamer une autre grande année chez EBOX, le centre d'appels sera fermé le 31 décembre dès 13h et nous serons de retour le 2 janvier à 9h. Nous...
View ArticleNouveau forfait CABLE 120 MBITS - ILLIMITE
Bonjour, Depuis le 1er janvier j'ai le forfait CABLE 120 MBITS - ILLIMITE mais je suis encore à la vitesse de mon ancien forfait 30 MBITS (selon SPEEDTEST) !!! Il n'y a pas de no. te tél pour le...
View Article[DSL] SmartRG SR505n Firmware
Hi, i'm switching from Acanac to Ebox. The technician is coming this friday. I will use my own modem, since it was accepted. I know Acanac uses an old firmware for the SmartRG SR505n, and that's what i...
View ArticleConfiguration Modem SmartRG SR505N
Bonjour, Je me pose la question à savoir si il n'y aurait pas un tutorial pour configurer correctement le modem avec Ebox, sans être en contact directement avec le service technique. Je suis...
View ArticleNeed beta tester - Roadmap to customer portal
Hey guys, i need a couple of beta testers for our new portal that is schedule to be release early December. You need to be an existing customer of EBOX for us to be able to provide a beta login. If you...
View ArticleVotre impression sur le routeur SmartRG
Est-ce que des personnes ici ont essayer le routeur smartrg que Ebox vend et loue? Vos impressions c'est quoi? Je suis dut pour changer le mien(un vieu N de 3 ans) alors je m'interroge sur ce routeur....
View ArticleModem dcm475 Ã vendre
Bonjour! J'ai quitté ebox dernièrement pour satisfaire le besoin de TV de ma copine. Je vends mon modem dcm475. Le prix est 40$ ferme. Merci! Simon
View Article[DSL] Didn't know a technician is required to visit premises to bump up speed
Does the technicial (Bell or EBox) need to access the DSL modem? Just wondering because I'm at the office most of the time and my wife who works from home once or twice a week no nothing about the DSL...
View Article[Cable] Improving the transfer process
I signed up for the Ebox 120 Mbit/s package back in December with an installation date of Janary 2nd. I was told a transfer could be done from our existing Teksavvy account to the new Ebox account with...
View ArticleBufferbloat on V-Cable
Hi all, How does everyone fare up with bufferbloat on V-Cable? My bufferbloat grade using DSLR's speedtest is consistently an 'F'. Is this a problem I might be having here, or is it pretty much the...
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