[Cable] Lag sur twitch
Edit : V-Cable Avant que je fasse une demande du Ebox direct je veux savoir pour les autres sur câble si vous avez de la difficulté à regarder un stream sur twitch.tv en qualité "source"? Ici ça coupe...
View ArticleDes années de service "correct" ... puis la cata
J'étais un client assez satisfait de ebox internet cable depuis quelques années, bon prix, bon service, pas de troubles. Vendredi matin, plus de connexion sur le modem cable. J'attend l'ouverture du...
View Article[Cable] New customer to Ebox but not getting speed advertised
Hello Ebox support, I am a new customer to your company. I was excited to join after looking at your plans and price compared to my previous cable provider. However upon switching over, I have found...
View Article[Cable] have to wait *18* days for the technician to come and install
I ordered high speed internet from EBOX last Monday and the person who I was calling with told me the technician will come on this week's Tuesday or Wednesday. Still didn't come, I called this morning...
View ArticleHow is it so lon before installation???
I ordered from Ebox 10 days ago and I called on monday to tell them I received my routeur and modem, they told me the next available date for installation was July 8th. I thought it was unbelievably...
View ArticleRévision des tarifs haute vitesse de gros
31 mars 2016 - Le CRTC ordonne le dépôt de nouveaux tarifs pour les services haute vitesse de gros pour le 16 mai 2016 http://www.crtc.gc.ca/fra/archive/2016/2016-117.htm 19 avril 2016 - Le CTRC...
View ArticleWifi password?
I just got my modem and routeur installed but i dont have a password for the wifi?
View Article[Cable] V-CABLE Maintenance
Soyez avisé que notre fournisseur effectuera des travaux de mises à jour des équipements pouvant avoir un impact sur le service V-CABLE. Au cours de cette maintenance, un intervalle dinterruption est...
View ArticleThank You EBOX é Merci EBOX
I would like to take the time to thank EBOX for several years if problem free VCable service and a successful transfer of my VCable Internet service to my new home. The technician who showed up was on...
View ArticleNew customer to Ebox and very bad experience
Here is my story regarding to Ebox. Joined July 1st and installed the modem. The internet connection was on and off. Called Ebox Tech and was able to solve it. Later that day, the internet connection...
View Article[Cable] Internet cable installation after 32 days (Not confirmed yet)
Still waiting to have Internet to my new address after 21 days. I'm a new client, so I'm a little bit shocked how careless Ebox is with new clients. I'm wondering what is gonna happen after I will be...
View Article[Cable] Déménagement vCâble - Zéro...
Si votre Internet Ebox est avec vCâble, que vous déménagez et que vous être prêt à payer pour avoir "zéro downtime", voici la façon de procéder: 1- Commandez une installation "sans contrat" (pas un...
View Article[Cable] Internet+Telephone
Bonjour, J'ai fait une demande d'annulation du service internet et demande de faire transferer le numero de telephone pour le 29 Juillet 2016 par telephone. Le service a la clientele ne peut pas me...
View Article[Cable] Configurer Routeur
Bonjour j'ai changé pour le cable et jai un routeur (D-Link) que je dois configurer. Du coup je me pose la question : quel mode de connexion a le routeur pour se connecter ? Static IP, DHCP, PPPoE ......
View Article[Cable] Perte de performance Internet
Bonsoir, J'écoute les chaines en direct sur Illico.TV. Les flux vidéos sont en HD 720. Après 1 minute d'écoute j'ai du buffering... ( et a certain moment de la journée toute les 20 secondes ) J'ai le...
View Article[Cable] R-Cable ONT: short but repeated outages at night time
Looks like I'm not the only one complaining (I see the Ebox Direct posts related to the same issue) and I'd like an official explanation. These are sub-1 min outages (not enough for my alarm system to...
View Articleboîte vocale
allô! Je n'arrive pas à effacer les messages de ma boîte vocale sur ma ligne de maison et celle-ci est pleine. help!
View Article[VDSL2] PPPoE PAP/CHAP, is it dependent on location?
Hi question regarding the PPPoE security with Ebox. Is it supposed to be PAP or CHAP? Bit of context: I moved a couple of weeks ago, unplugged my equipment, moved and temporarily plugged in my old...
View ArticleQuestion about difference between cable offerings
Hi, What is the difference between CABLE HIGH SPEED+ and CABLE EXTREME 20 in terms of protocols, connection and so on (beside 20 vs 15mbs download speed and data caps)? I know that CABLE HIGH SPEED is...
View Article[Cable] Thomson DCM475 Firmware
Bonjour, J'ai un modem cable Thomson DCM475 avec le firmware STAC.02.50. J'aimerais l'utiliser avec eBox, mais j'ai besoin du firmware STAC.55.04. Est-ce modifiable ou le modem est bon à rien... Merci...
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