[DSL] PPP drops frequently
Hi Guys, So I have a problem with EBox internet where my connection drops frequently. I changed the modem, called a technician to come but still have the problem. Here's the log of my modem. Date/Time...
View Article[Cable] Cable types
What is the difference between C-Cable, V-Cable, Q-Cable...? Thanks!
View ArticleFiber cut - downtown MTL
Yesterday we had a 144 fiber strands cable cut downtown Montreal on avenue des canadiens that essentially cut 100 Gbit/s of traffic between Cologix 1250 and Cologix 1155 René-Lévesque. This core node...
View Article[Cable] Cable Internet not working in downtown Montreal?
I live near Lionel-Groulx. My Cable Internet seems to be down this morning. Anyone else has the same problem?
View ArticleExtreme Disappointment from EBOX Service for New Connection Setup
I ordered a new internet connection (50mbps with 1000 GB cap along with router and Cell Line) on 21st of July, I selected date to be 27th of July for Installation. Later i was called and given the date...
View ArticleUSAGE PAGE - Show as MB when below 1 GB. Show as KB when below 1 MB
For the Internet Usage page: http://conso.ebox.ca/index.php the display is very "G" happy.."G" as in Gigabyte. Firstly, is it possible to switch the "G" to the more natura lookingl: "GB"?. Secondly,...
View ArticleOutage V-CABLE
Il y a actuellement une panne dans une zone V-Cable. Celle-ci peut avoir une incidence sur la qualité de votre service. Nous sommes désolés pour tout inconvénient occasionné par cette situation et...
View ArticleFrais de déménagement Monstrueux
j'ai telephoné aujourdhui pour effectuer mon déménagement avec ebox pour me rendre compte que les couts de déménagement chez les tpia sont literallement MONSTRUEUX, 80$ je me demandais pourquoi ebox...
View ArticleSuggestion pour le référencement
Bonjour, J'aurais une petite suggestion, probablement déjà soulevé précédement mais bon je la relance..! Présentement si je réfère un client chez Ebox, j'obtient un rabais de 1$ / mois tant que je...
View ArticleAny news on EboxTV ?
Ça fait un bout que j'ai rien vu sur le sujet et je me demandais s'il y avait du nouveau là dedans. De plus j'ai vu que Zazeen ne sont plus obligé de vendre leur service d'IPTV qu'à l'intérieur de leur...
View ArticleUsage Details - Discrepancies
Let me start by saying I don't disagree with the overall usage on my account as reported by the graphic but the usage details appear to be way off. Let's take a look at the first few days of March. The...
View ArticleModems for Ebox in Quebec
Hi there, Which modems are compatible with Ebox. Which one is needed if you want to add telephony with Ebox.
View Article[Cable] Extremely Slow yesterday and today
Anyone with Ebox having issues in Ontario (Toronto)? Called yesterday and today and they said the same thing... service issues in Ontario. Not sure if they're BS'ing me, since I dont see any other...
View Article[Cable] terriblement lent
Je suis à Montréal, sur le câble, je paye pour du 60 et depuis hier j'ai du 10!!! J'ai reboot modem/rooter. ... Là je suis vraiment sur le bord d'une crise de nerf!
View ArticleDisapointed in how EBox handled my case. 8 days without internet.
I have been an EBox client for the last 4 (or so) years and had been satisfied with the service I had received so far. However, I am extremely disappointed in how they handled (and are still handling)...
View ArticleEBOX rank on the PROFIT500 2016
PROFIT500 just released their 2016 ranking of the 500 fastest growing business in Canada. We are extremely happy to be on the ranking for 4 years in a row. Again EBOX rank #1 in Telecom sector across...
View Article[Cable] Internet down DDO west island montreal
Down for a couple of hours now. No outage stated by Ebox....
View Articleare upload unlimited on ebox ?
shopping and looking at price packages. Just want to confirm this. are upload unlimited on DSL ? meaning do they count towards the total 350GB monthly usage limit ? on cable i think i saw unlimited but...
View Article[DSL] DSL OUTAGE on South shore ( Brossard, Saint Hubert, Greenfield Park)
Unfortunately our provider expriencing an unexpected outage on South shore ( Brossard, Saint Hubert, Greenfield Park) on DSL. As soon as we receive an update, we will keep you posted.
View ArticleFiber optic outage
Hi guys, just a FYI we currently experience a fiber optic problem in 1250 rené-lévesque that affect multiple lines including our office. We expect to be back at taking calls as soon as our route is...
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